Legal
These terms cover this website and, when Keep Posted goes on sale, the purchase and use of the software. Keep Posted is provided by Azury Digital & Tech Solutions Ltd (registered in England and Wales, company no. 13446812; registered office 23a The Precinct, London Road, Waterlooville PO7 7DT), trading as Keep Posted.
Coming soon. Keep Posted isn't on sale yet. Registering interest is free, creates no obligation on either side, and gets you exactly one thing: an email from us when it's ready.
Keep Posted is Windows desktop software that sends scheduled reminder texts and emails to your customers: emails from your own mailboxes, texts through an Android phone you own or through Keep Posted text credits (section 6). It runs on your own computer; your customer records stay in its local database and are never uploaded to us. The software licence itself is set out in the End User Licence Agreement shown during installation.
Keep Posted will be licensed by annual subscription for one practice or organisation, at the fee shown at the point of purchase. The licence covers installing the software on up to two of that organisation's own computers for its own business use - not resale or redistribution. The software checks its licence with our server when it is activated and periodically afterwards; it keeps working for up to 45 days without a connection. We'll contact you before your subscription period ends; if it isn't renewed, the software stops sending but your data remains yours and stays on your machines.
If you buy as a consumer you may cancel within 14 days of purchase for a full refund, unless you have already activated and used the software, in which case any refund may be reduced to reflect use. Your statutory rights are unaffected. Business purchases are refundable within 14 days if the software has a fault we cannot resolve.
Support is by email (info@azurydigital.co.uk); we respond as promptly as we reasonably can during UK business hours. A current subscription includes the updates we release for the version you licensed.
You are responsible for the accuracy of your customer information, the wording of the texts and emails you send, the phone and mailboxes you connect, and compliance with the law that applies to your communications (including UK GDPR and PECR). The software's ask-first prompt, blocked list and one-customer-per-message guard are safety aids, not a substitute for your own checks. Texts sent through your own phone use your mobile contract and are subject to its fair-use terms. Deadline templates and schedules are general starting points, not tax, legal or accounting advice - confirm deadlines against HMRC and Companies House requirements for each client.
Text credits let the software send texts through our UK messaging gateway instead of your own phone. They are bought in packs at the prices shown in the program and on this site at the time of purchase, which include VAT; we may change pack prices with notice. One credit sends one text of up to 160 characters to a UK mobile number; a longer text uses more than one credit, and the program tells you the cost before anything is sent. A text the network reports as undelivered is credited back. Credits never expire while you hold a current licence; they are not refundable for cash, and they are not transferable between licences. Texts sent through credits go out under the sender name you choose and cannot be replied to, so they are for service messages to your own customers - marketing texts need the recipient's consent and a way to opt out, which is your responsibility.
The software is provided "as is". To the fullest extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential loss, missed deadlines, penalties, or loss of data. Our total liability is limited to the fees you paid in the 12 months before the claim. Nothing in these terms limits liability that cannot lawfully be limited.
Content on this site is provided in good faith for general information about the product and may change as the product develops. The site sets no cookies and runs no analytics - see our Privacy Policy.
These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction. If any part is found unenforceable, the rest remain in force. The terms current when you buy apply to your purchase.
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